Our brilliant and hardworking team at Al Masaood Automobiles has done it again. Our Aftersales team was recently named the 'Global Nissan Aftersales Award' winner for Fiscal Year 2020, for showcasing significant achievements in global targets and outperformed Nissan Motor Corporation dealers worldwide in this segment.

This Award is very dear to me, as I started my journey in the automotive world as an Aftersales apprentice 40 years ago to become a mechanic, and from experience, I can assure you that this demanding field requires a lot of patience and hard work.

To the Aftersales team - from mechanics and pickers/binners to customer service representatives - thank you. Your contribution, diligence and continued efforts are the reason we are celebrating this global achievement and I truly appreciate your commitment to Al Masaood's success.

Together, we stand united. I can confidently say that Al Masaood Automobiles are leaders when it comes to delivering timely, professional, and exceptional customer service. And we owe it all to the team.

About the author

Irfan Tansel: Global Citizen and CEO of Al Masaood Automobiles

With over 40 years of experience spanning across three continents, Irfan Tansel is recognized as ‘100 inspiring leaders in the Middle East’ by Arabian Business magazine and ‘CEO of the Year’ by CEO Magazine, and he is driven to disrupt the automotive industry and to create a legacy.

Irfan’s passion for automobiles began at the age of 15 when he apprenticed as an auto mechanic. Now an entrepreneurial and visionary leader, Irfan is credited for his unique approach to innovation, employee engagement, and more recently, succeeding in a challenging market. In 2019 and 2020, Al Masaood Automobiles gained global recognition for re-strategizing; creating an omnichannel experience to prepare for Industry 4.0. Al Masaood Automobiles launched the region’s first e-commerce car buying website with Nissan, and a virtual, live & interactive sales platform. 2019 was a record-breaking year with Al Masaood Automobiles selling more cars than ever before.

Under Irfan’s leadership, Al Masaood Automobiles have been awarded numerous accolades. In both 2013 and 2019, Al Masaood Automobiles won the coveted Nissan Global Award, recognizing their outstanding performance and contribution to Nissan’s business.

Renault’s prestigious Global Partners Award (P.A.R.I.S. Challenge), received in 2020, is the highest accolade for car dealerships granted for exceptional performance in customer satisfaction, and in Sales and Aftersales – tapping into new market segments, strengthening the brand, and expanding their portfolio. They reported a staggering double digit sales growth, outperforming other Renault dealers around the globe.

With an unrelenting desire to best serve his customers, Irfan believes that “the road to recognition is built upon a commitment to leave behind the ordinary to achieve the extraordinary”. His competitive nature drives his vision to revolutionise the industry and lead the transition into a future where disruption capitalizes innovation. After achieving his goals and reaching the peak of his career, he is determined to motivate tomorrow’s leaders by sharing his extensive knowledge in leadership.

When Irfan isn’t preparing for a future of disruption, as electric cars, connectivity, autonomous vehicles and ride-sharing come into play, you can find him spending time with his family and playing golf.

For media and keynote inquiries, please email his brand manager Jen at Jen@prestidgegroup.com or call +971 55 719 3601. DOWNLOAD IRFAN’S MEDIA KIT.

Irfan Tansel’s Latest Press

Press

Innovation is the Future: Redefining Customer Experiences and Optimization

Innovation is the future. To stay ahead in the race – regardless of your industry, embracing innovation and diversification is key.

Forbes Middle East's Top 100 CEOs

Good leaders don't set out to be leaders... they aim to make a difference.

Being named one of Forbes Middle East’s Top 100 CEOs again is a reminder on how rewarding uplifting leadership can be.

Arabian Business's Greatest CEOs in 2024

I am very humbled to be recognized in Arabian Business’ ‘Greatest CEOs' list among business leaders from so many industries and walks of life, each with an inspiring journey of their own.

Driving a Culture of Innovation

The automotive industry – much like several others – is going through a period of unprecedented evolution. Driven by technological disruption and changing consumer behaviour, this creates an undeniable need for innovation, expanding portfolios, and personalization.

So, how does an automotive business in today’s industry maintain its competitive edge?

Automotive Success and the Future of Mobility

In my recent article on Forbes Middle East, I highlight various aspects in the future of the automotive industry.

I also shed light on Al Masaood Automobiles' preparations for another year of success and impact shaped by a robust strategy with customer centricity, sustainability, and innovation at its core.

Finding Success

Earlier this year, Al Masaood Automobiles was named a winner of the prestigious Sheikh Khalifa Excellence Award SKEA, the highest accolade in the country for companies following the global coveted EFQM model.

A company can have a well-rounded strategy, but what is harder than setting strategy is the fortitude to execute it with excellence.

6 tips on corporate success

I was honoured to share my insights for business success with Arabian Business. Throughout my experience in the automotive industry, I have witnessed the power of effective leadership, operational excellence, and a customer-centric approach. I truly believe that there are six key principles that drive business growth and position brands as leaders within their own sectors.

Need for Speed

The future of fleet management will be driven by the industry’s efforts today. From electrified mobility, and autonomous vehicles to computerized drive assistance systems, it is imperative that we are flexible to transform now in order to help companies navigate the shifting landscapes of safety, efficiency, and opportunity tomorrow.

UAE Set for Last-Mile Delivery Revolution Courtesy of AI

Last-mile delivery-the last leg of a shipment's journey to its final destination has become an increasingly important part of business operations across many industries, globally and in the UAE. In this digital era. delivery solutions form a crucial part of everyday life, with significant e-commerce players now heavily relying on these solutions for growth.

Showroom Showcase: One Man’s Vision for Future Mobility

A true automotive aficionado with more than 40 years of experience across three continents, Irfan Tansel, CEO of Al Masaood Automobiles, is the recipient of some of the highest regional and international accolades for his inspirational leadership as CEO and visionary.