Finding Success
Earlier this year, Al Masaood Automobiles was named a winner of the prestigious Sheikh Khalifa Excellence Award SKEA, the highest accolade in the country for companies following the global coveted EFQM model.
A company can have a well-rounded strategy, but what is harder than setting strategy is the fortitude to execute it with excellence.
I recently sat down with CEO Magazine and discussed my excellence model blueprint. Let me share some key takeaways:
• Have a robust vision combined with an unwavering dedication to innovation.
• Believe in firm leadership and growth models. Nurture strong management teams and empower your employees.
• Obsess over customer happiness. At Al Masaood Automobiles, we understand the critical importance of delivering exceptional customer experience and providing top-notch services. We continuously strive to enhance customer engagement and eliminate pain points throughout their journey.
• Commit to continuous learning & development. Learning and development has played a crucial role in our operational excellence. We invest in expanding leadership competencies and offer individual development programs to our employees.
• Uphold the highest standards of corporate governance and compliance. We believe in maintaining transparency and accountability.
We have built a Corporate Excellence model that can inspire others to strive for greatness in their own endeavours.
This was originally published on CEO Middle East Magazine - Legacy Edition.